RELAY SERVICES

Resources About Relay Services

How Relay Works

Website: www.hearinglossweb.com/res/gov/stlcl/relay/works.htm

Relay Service

Website: www.hearinglossweb.com/res/gov/stlcl/relay/relay.htm  

Telecommunications Relay Service (Publication 26)

Captioned Media Project and National Association of the Deaf

Website: www.cfv.org/caai/nadh26.pdf  

Telecommunication Relay Services

An explanation of relay services, with links to additional resources and information

Website: tap.gallaudet.edu/trsold.htm  

What You Need to Know About Telecommunications Relay Services
The Federal Communication Commission's website provides information about relay, state relay providers, a contact list for complaints, and a consumers' guide. 
Website: www.fcc.gov/cgb/dro/trs.html

On-Line Relay Services
The following Relay Services allow you to make relay calls by using a computer instead of a TTY machine.
 

Sprint Relay Online

Sprint Relay Online (or SRO; also called Sprint Internet Relay) is a service offered to deaf and hard of hearing individuals that allows them to place relay calls over the Internet between locations in the United States. There is no charge for long distance calls when you use the SRO service. On your computer, you can set up your SRO page with your own language preferences and text size options. You can also print and save the text of relay conversations (for example, to import information into a word processing program or email message). The SRO web page has a link to Sprint's Online Help, if questions arise.

Website: http://www.sprintrelayonline.com/

Relay Services: Internet Relay

This page describes Internet Relay, and also has links to other Sprint Relay services.

Website: www.sprintbiz.com/government/relay/internet.html

Sprint Internet Relay: Frequently Asked Questions (in PDF format)

Website: www.sprintbiz.com/government/relay/pdf/faqs.pdf

ATT Internet Relay Service

The site includes online instructions on how to use Internet Relay and a list of Frequently Asked Questions.

Website: www.relay.att.com/national/relay.html

IP-RELAY Voice

IP-RELAY Voice software can be downloaded and installed on your computer, allowing you to receive incoming relay calls and Instant Messages from other IP-RELAY Voice users, as well as communicate with TTY users. Voice callers can reach you by calling a toll-free number from anywhere in North America.

Website: www.ip-relay.com/callback.htm

Hamilton Internet Relay

Hamilton Internet Protocol Relay (HIP Relay) is a 24-hour service that allows individuals who are Deaf, Hard of Hearing, or Speech Disabled to use computers and other web devices to connect to HIP Relay via the Internet in order to place a call to any standard telephone user.

Website: www.hiprelay.com